Learning from the lessons of the past – both short term and long term – is a vital part of planning for the future. But it is not enough to simply know what has happened before and the consequences of those actions, you also need to understand why it happened and – depending on the outcomes – how you can prevent it happening again or alternatively, trigger the circumstances to repeat a success.
Our real time analytics and insights provide Deep Learning into network performance and customer behaviour. We can combine these learnings with XAI – Explainable Artificial Intelligence – which gets to the heart of the matter to determine exactly a set of circumstances occurred and either automatically fix a problem and explain the process or present a range of solutions to the operational team to aid their decision-making. Coupled with Deep Learning insights, XAI will enable service providers to better manage and maximise their network’s potential.